FAQ by product “TELLUS and V-Server”
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Operation Troubles
- Connection with MITSUBISHI Q series via Ethernet cannot be established.
- Connection with YOKOGAWA FA-M3 via Ethernet is not established.
- Displayed characters are garbled or do not fit in the designated spaces.
- I cannot do the following in the HMI mode:
WAV file replay
JPEG file display
Reading and writing a recipe file [RECxxxx.csv] - I click a button on the screen in the remote mode, but the data is not written to the MONITOUCH or PLC.
- I cannot do the following in the remote mode:
WAV file replay
JPEG file display - The screen of the monitored device does not shift even when I shift the screen in the remote mode TELLUS.
- The monitored device comes to a STOP state on V-Server.
- Though a monitored device is updated from V-Server, the version number the monitored device goes down.
- I want to use alarm monitoring function, but the option [Alarm Monitor Setting] is inactive.
Questions about
- Trial runtime of the remote mode remains zero. Can I reset the runtime count if I re-install TELLUS?
- How can I get SOFT MONITOUCH TELLUS and V-Server?
- Can I upgrade my TELLUS and V-Server?
- Are macro commands on the remote screens executed?
- I want to synchronize the remote screens and the monitored device.
- Can I show the values in the PLC or Monitouch in real time on Excel?
- How can I execute an event when a bit is set (ON)?
- Is the arithmetic function included as a condition for an event?
- How can I start V-Server at the desired time?
- Can I transfer recipe data created on Excel to the PLC?
- Can I write to the same Excel file from several different loggings?
- How can I save one-day (24-hour continuous) sampling data in a file?
- Can I monitor the Monitouch installed in the distant area remotely?
- Can I download a screen program from V-Server to the monitored device?
- I want to migrate the project generated on my PC to another one.
- Are there any rstrictions on monitoring multiple devices by V-Server?
- Can I use the recipe mode in the remote mode?
- How can I start up TELLUS (HMI) together with the computer?
- Can I use Memory Manager feature with remote screens?
- Can I switch the language on the TELLUS runtime screen between Chinese and English?
- I use storage or SRAM on the V series.
How about in the HMI mode?
Product Specifications
- What is the operating environment for TELLUS and V-Server?
- What is "licencing"?
- What is a PCID?
- Can I specify multiple startup options?
- What are the V-Server startup options?
- Is the number of the logging to register limited on V-Server?
- Is the number of tags to be registered limited?
- How many monitored devices can be registered?
- What is a password?
- What is a user ID?
- How can I apply for software license?
